We understand that you misplaced your certificate. We recommend that you scan your certificate and save it as a PDF on to your Cloud Storage, External Hardrive, or Computer for safe keeping.
Losing your certificate can be a hassle and time-consuming. Imagine the time it takes us to look for it on our end. It takes time away from our busy schedule. We have to stop what we are doing just to find your certificate.
This is why there is a $7.00 fee. The fee includes a search of the certificate that is in a box in a storage room. Once we find your certificate, we will email it to you as a PDF within 48 hours.